Clear answers to the most common questions about MatchMithra — from creating your profile to finding your perfect match.
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General Questions
Everything about MatchMithra as a platform
MatchMithra is India's trusted and verified matrimony platform that helps individuals and families find compatible life partners. We blend the warmth of Indian traditions with modern AI-powered matching technology to help you find someone who truly belongs with you.
Yes! Creating a profile and browsing on MatchMithra is completely free. You can send up to 5 interests, view basic profiles, and get compatibility scores at no cost. Premium plans are available for unlimited access, chat, and contact details.
MatchMithra stands apart through 100% manual KYC verification of every profile, AI-powered compatibility matching using 50+ factors, in-app video calling, Kundali matching, and a dedicated relationship manager for premium members — all in one platform.
MatchMithra supports all major religions including Hindu, Muslim, Christian, Sikh, Jain, and Buddhist communities. Within each religion, we support all castes, sub-castes, and regional communities across India and the world.
Yes! MatchMithra is available as a Progressive Web App (PWA) that you can install directly on your phone from the browser — no app store needed. Just tap "Download App" on the website and follow the simple install steps.
Currently MatchMithra is available in English. Support for Tamil, Telugu, Kannada, Malayalam, Hindi, and other regional languages is coming soon.
Anyone who is 18 years or older and is looking for a life partner can register on MatchMithra. You can register for yourself or on behalf of your son, daughter, or sibling.
No. MatchMithra welcomes users from across the globe. We have a large NRI community from the UAE, USA, UK, Australia, Singapore, Canada, and more who are looking for Indian life partners.
MatchMithra is a growing matrimony platform trusted by thousands of families across India and abroad. We continuously improve our platform based on user feedback and the latest technology.
MatchMithra primarily operates as an online platform. For premium Kalyana Mitra and Royal Alliance services, our relationship managers connect with you personally over call or video to understand your requirements.
Absolutely. Many families in India register on behalf of their children. You can create a profile mentioning who is filling it in (self or family) and fill in all relevant details for the candidate.
You can reach us through the Contact Us form on our homepage or via the in-app chat support. Premium members get a dedicated relationship manager who can be contacted directly.
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Safety & Trust
How we keep you safe on MatchMithra
Yes. Safety is our highest priority. Every profile on MatchMithra goes through manual KYC verification using government-issued IDs and photo matching. Suspicious profiles are flagged and removed immediately. Your personal contact details are never shared without your explicit consent.
Yes. All profiles undergo a thorough KYC (Know Your Customer) verification process. This includes Aadhaar card or government ID verification, selfie photo matching, and manual review by our team before the profile goes live.
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Your Profile
Creating, editing and managing your profile
Click "Free Registration" on the homepage. Enter your name and verify your mobile number or email with an OTP. Set a password and complete your profile details including education, occupation, religion, and partner preferences. It takes about 10 minutes.
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Matching & Interests
How matching works on MatchMithra
Our AI engine analyses 50+ compatibility factors including religion, caste, education, occupation, income, lifestyle, diet, horoscope, and your stated partner preferences. It then ranks potential matches and serves daily curated suggestions tailored specifically to you.
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Privacy & Data
How we handle and protect your information
No. Your phone number is never shared with other users unless you explicitly choose to unlock it for a specific match. All communication happens through MatchMithra's in-app messaging system until you decide to share your contact.
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Plans & Payments
Subscriptions, billing, and refunds
MatchMithra offers three plans: Free (always free), Gold (₹999/month) with unlimited browsing, chat, and contact unlocks, and Premium (₹1,999/month) with all Gold features plus a dedicated relationship manager, HD video calling, and profile spotlight.
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Communication
Chatting, calling and connecting on MatchMithra
Once a mutual interest is established, a chat window opens between you and your match. Go to your Matches section and click on any match to start chatting. All chats are in-app and your contact details remain private.
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Technical Help
Account issues, login problems and troubleshooting
On the login page, click "Forgot Password". Enter your registered mobile number or email and you'll receive an OTP. Enter the OTP to verify your identity, then set a new password.
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NRI & Abroad
For Indian users living outside India
Absolutely. MatchMithra has a large and active NRI community from the USA, UK, UAE, Australia, Canada, Singapore, and other countries. You can register with an international phone number and browse profiles both in India and abroad.
Yes. In the Browse section, you can filter by country of residence to find NRI matches. You can also specify in your partner preferences whether you're open to or specifically looking for an NRI partner.
Yes. MatchMithra supports phone numbers from 25+ countries including the US, UK, UAE, Australia, Canada, Singapore, and more. Select your country code when registering.
Yes. MatchMithra is accessible from anywhere in the world through the website. The platform is optimised for users across time zones and you can communicate with matches in India or abroad through in-app chat and calling.
Currently, all payments on MatchMithra are processed in Indian Rupees (INR). International cards (Visa, Mastercard) are accepted and the conversion is handled by your bank at the prevailing exchange rate.
Yes. You can mention your visa status, country of residence, and whether you plan to relocate to India or remain abroad in your profile. This helps you find matches with compatible life plans.
Yes. Our Royal Alliance and Kalyana Mitra services are especially popular with NRI families as they offer personalised, high-touch matchmaking with family consultations, background verification, and end-to-end support for matches between India and abroad.
Premium members can video call their matches directly within MatchMithra regardless of where they are in the world. Video calls are powered by Agora and work smoothly across international connections.
Still Have Questions? We're Here to Help
Our support team is available to answer any question not covered above.